Digital transformation, what is your role!

Have you seen job advertisements in your field changing in favour of those who have a competence in information technology? Have you seen your organisation changing manual processes in favour of digital processes from internal documentation to how services are delivered to customers?

This is most likely because businesses are rapidly undergoing digital transformation.

Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how they operate and deliver value to customers. It’s a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure otherwise known as innovation.

Digital transformation has to be merged into the business strategy. To be successful businesses must consider three core components; people, processes and technology.

While technology is simpler to acquire and install, people are always abit more reluctant to embrace change which complicates the journey of implementing digital initiatives for businesses.

A business may take on digital transformation for several reasons. But by far, the most likely reason is that they have to: It’s a survival issue for many. There are enough stories of organisations that have failed because they could not adapt to the changing times, pushing other organisations to embrace digital transformation or risk the same fate.

Digital transformation involves a change in leadership, a change in culture, the encouragement of innovation and new business models, incorporating digitisation of assets and an increased use of technology to improve the experience of your organisation’s employees, customers, suppliers, partners and stakeholders.

Whoever you are it’s clear now more than ever that you need to acquire digital skills inorder to deliver value to your organisation in their quest to remain relevant in the ever changing business landscape.